Auction Information Links

General Arbitration

ALL VEHICLES MUST BE PAID FOR IN FULL PRIOR TO ENTERING THEM INTO ARBITRATION.

Buyers are encouraged to inspect vehicles prior to sale and well in advance of the vehicle crossing the auction block. Buyers are responsible to understand the price that the auctioneer is offering. Any misunderstanding concerning the price must be addressed before the auction sale is complete. Once the auctioneer has concluded the auction sale for a particular vehicle, the successful buyer is bound to pay the purchase price and any buyer fees associated with the sale. The vehicle price is not subject to arbitration. It is the buyer's responsibility to submit any vehicle into arbitration that fails to meet the Auction guarantee, see Sale Day Guarantee and Five Day Guarantee, including sale day. This should be done immediately after purchasing the vehicle. Buyers who enter a vehicle into arbitration are subject to a $75 fee if arbitration supervisor determines that the complaint is not valid.

The decision of the arbitration supervisor is final. Vehicles entered into arbitration after the end of the sale will not be processed until the following day. Time limit for five-day arbitration: Buyer must present vehicle to the arbitration supervisor on or before closing time of the fifth day of purchase (Sale Day is Day #1). Five days does not include Saturday, Sunday or legal holidays as observed by the Auction.

Expenses:

• Vehicles returned to the consignor for arbitration reasons are subject to all documented expenses incurred by the buyer, subject to the sole discretion of the arbitration supervisor, except for frame damage vehicles and late title vehicles. All rejected vehicles are subject to the commissions and fees.
• The Auction only pays one-way transportation for all vehicles submitted for arbitration.
• Vehicles returned into arbitration are subject to all fees including sale fee, buyer's fee and arbitration fees.

"As Is" Vehicles

Various defects and conditions may be announced by the auctioneer, but this does not mean that there are no other unannounced defects or conditions, Buyers are cautioned to listen to all announcements. The buyer is bound to accept any vehicle that is sold "As Is" and cannot subject the vehicle to arbitration or unwind, for any reason other than unannounced conditions specified as follows:

1. Frame damage, flood damage, fire damage.
2. Being a salvage title vehicle
3. Five-year models or older unless guaranteed by the seller.
4. Over 100,000 miles, True Mileage Unknown (TMU) or broken odometer.
5. All vehicles selling for $2,500 or less, including frame damage, air bags deployed and/or damaged and odometer.
6. Have a broken odometer (Sale Day only), vehicle can not have left facility.
7. Push or tow-through units including frame damage and odometer.
8. Motorhomes, campers, travel trailers and buses.
9. Police cars, taxis and kit cars.
10. Boats and motorcycles.
11. Salvage vehicles frames, including Air Bags, are not guaranteed.
12. Smog equipment is not Auction guaranteed.
13. Cracked block.
14. Gross smog polluters.
15. Have non functioning or missing safety equipment such as airbags.
16. Have a missing smog control system.
17. Have a Branded title.
18. Frame Damage announced includes Air Bags Deployed.